AI Inquiry, Matching & RFQ Platform

Turn every business inquiry into an opportunity.

InquiryPilot AI reads incoming inquiries, understands technical requirements, searches your product and service knowledge base, identifies suitable solutions, and prepares professional responses automatically.

No product is ever invented. No price is ever guessed. Every low-confidence reply waits for a human.
Inbox · rfq@yourcompany.com
"Please quote one 400 kW, 415 V, 50 Hz, IP55 electric motor, 1480 RPM, foot mounted."
AI extraction
Product
Electric Motor
Power
400 kW
Voltage
415 V
Frequency
50 Hz
Protection
IP55
Speed
1480 RPM
Mounting
Foot Mounted
Quantity
1
Exact match
98%
Alternative A
94%
Alternative B
87%
Electrical & Power·Mechanical & Rotating Equipment·Instrumentation & Control·Oil & Gas·OHTL & Power Transmission·Civil & Construction·Manpower & Recruitment·IT & Software·Chemicals·Real Estate·Industrial Plants· Electrical & Power·Mechanical & Rotating Equipment·Instrumentation & Control·Oil & Gas·OHTL & Power Transmission·Civil & Construction·Manpower & Recruitment·IT & Software·Chemicals·Real Estate·Industrial Plants·
§01 Core workflow

From inbox to quotation, in one continuous pass.

Every inquiry moves through the same disciplined sequence — nothing is answered from guesswork, and every branch has a defined, auditable outcome.

01
Email received
Connected inboxes — sales@, rfq@, procurement@, support@ — are monitored continuously across every connected account.
02
AI reads the email and its attachments
PDFs, spreadsheets, BOQs, datasheets and tender documents are parsed alongside the message body — including technical terminology, abbreviations and unit variations.
03
Intent and requirements are identified
The inquiry is classified — RFQ, technical inquiry, spare parts, warranty, tender — and every stated requirement is extracted into structured fields.
04
Your knowledge base is searched
Products, equipment, services, manpower and materials you've uploaded are checked for an exact match, then for the closest technically compatible alternative.
Exact match Technical alternative Clarification required No match found
05
A professional response is drafted
A reply — or a full quotation — is generated in the customer's own language and in your chosen communication style.
06
Confidence is checked before anything is sent
Above your threshold, the reply sends itself from your connected address. Below it, it waits — for your approval, or for a human review.
07
History, CRM and pipeline are updated
The full exchange is saved, the customer record is updated, and the opportunity is tracked through to quotation and order.
§02 Confidence & safety

The AI never bluffs a technical match.

Every recommendation carries a confidence score, and that score — not enthusiasm — decides whether a reply goes out on its own.

95–100%
Exact / very strong match
Eligible for fully automatic sending, if you've enabled it.
85–94%
Likely alternative
Technical confirmation recommended before it's sent.
70–84%
Possible alternative
Held for human approval — never sent automatically.
< 70%
Not recommended
The AI asks the customer for clarification instead of guessing.
§03 The platform

One system, from first email to signed order.

Built to work like a sales engineer, coordinator, technical assistant and CRM analyst — for every product, service and industry you sell into.

01

Universal inbox

Gmail, Outlook / Microsoft 365, Exchange and IMAP — sales, RFQ, tender, procurement and support inboxes, monitored and auto-classified.

02

Flexible knowledge base

Upload catalogues, price lists, datasheets and BOQs in Excel, Word, PDF or image form. A flexible attribute engine fits any industry — not a fixed template.

03

Multi-item RFQ handling

A single inquiry with fifty line items is split and matched individually — an unavailable item never blocks the other forty-nine.

04

Automatic quotations

Professional quotations — pricing, tax, discount, delivery, Incoterm and warranty — generated and exported as PDF or Excel.

05

Controlled pricing rules

Freight, customs, duty and margin roll up into selling price automatically, by customer type. The AI never changes a pricing rule without authorization.

06

CRM & lead scoring

Customer profiles build themselves from correspondence, and every inquiry is scored — hot, warm, cold, tender, distributor — automatically.

07

Automation & approval rules

"If inquiry value exceeds $100,000, require manager approval." Build routing and escalation rules without writing a line of code.

08

Multilingual by default

Inquiry language is detected automatically. Replies go out in the sender's language, in the tone you've set — formal, technical, concise or sales-led.

09

Full audit trail

Every step — received, analyzed, matched, drafted, approved, sent — is logged, so any reply can be traced back to the data that produced it.

§04 Missed opportunity analysis

It also tells you what you don't sell — yet.

When customers repeatedly ask for something outside your current catalogue, that pattern is surfaced as a sourcing decision, not lost in the inbox.

Potential product opportunity

Surfaced automatically from inquiry volume, response time, conversion rate, and every alternative recommended in the last 90 days.

"23 customers requested 11 kV vacuum circuit breakers during the last 90 days.
Current database: no matching product.
Recommended action:
consider sourcing / adding this product."
§05 Built for every catalogue

Not restricted to one industry, or a fixed set of fields.

Every category gets its own technical attributes — from voltage ratings to square footage — defined by an administrator, not by us.

Electrical & power

TransformersSwitchgearCables & busbarsGenerators & UPSSolar & inverters

Mechanical & process

Pumps & compressorsValves & actuatorsHeat exchangersTanks & vessels

Instrumentation & control

TransmittersPLC / DCS / SCADASensorsHMI & I/O

Oil, gas & power T&D

Wellhead equipmentPipelinesTransmission towersUnderground cable systems

Civil, construction & real estate

Steel structuresReady-mix concretePlots & buildingsIndustrial land

Manpower & services

Engineers & techniciansOperators & riggersInstallation & commissioningTesting & inspection

IT, electronics & digital

Hardware & networkingSoftware & SaaSPCBs & components

Vehicles, aviation & chemicals

Fleet & heavy equipmentAircraft & ground supportIndustrial chemicals

Industrial plants & general trade

Refineries & utilitiesFood & agriculturePPE & safetyLogistics & warehousing
+ unlimited custom categories, added by your administrator
§06 Connections

Meets your inbox where it already lives.

Available today

GmailOutlook / Microsoft 365ExchangeIMAP / SMTPShared & multiple inboxesCompany-domain email

On the roadmap

WhatsAppWebsite live chatSAPOracleSalesforceHubSpotPayment gatewaysE-signatures
§07 Security & data isolation

Your catalogue and your customers stay yours.

Encryption, OAuth and two-factor authentication on every account
Isolated, private workspace per company — no shared data between customers
Role-based permissions, from Administrator down to Viewer
Full audit log of every AI decision and human override
Secure document storage, session controls and automatic backup
The pledge

"We never use a customer's private business data to train another company's system."

— stated platform rule, not a marketing line.

§08 Pricing

Start manual. Automate at your own pace.

Every plan runs on the same matching engine. What changes is how much runs on autopilot, and how many people are working the inbox with you.

Starter

Individual users and small teams
  • One connected inbox
  • Manual mode — AI drafts, you send
  • Product matching & quotations (PDF)
  • Standard support
Contact sales
Most common

Business

Growing sales & procurement teams
  • Multiple inboxes & user roles
  • Assisted mode — auto-draft with approval
  • CRM, lead scoring & analytics
  • Automation rule builder
  • Multilingual responses
Contact sales

Enterprise

Multi-division & industrial operations
  • Unlimited inboxes & custom roles
  • Fully automatic mode with confidence thresholds
  • Multi-step approval workflows
  • Full audit log & company data isolation
  • Dedicated onboarding & custom integrations
Contact sales
§09 Questions

Straight answers, before you connect an inbox.

Does the AI ever invent a product, price or availability it isn't sure of? +
No. If your database doesn't contain a matching or comparable item, InquiryPilot AI never fabricates one. The inquiry is marked for human review and forwarded to your team instead.
What happens when there's no match in our database? +
The customer receives an honest, professional acknowledgement — their requirement has been received and is with your technical team — and the inquiry is flagged "Human review required." Nothing is guessed on your behalf.
Can it send replies without anyone checking them first? +
Only if you turn that on. Manual mode drafts and waits for you. Assisted mode drafts and asks for approval. Fully automatic mode sends only when confidence clears the threshold you set — everything below it still goes to a human.
Which email accounts can we connect? +
Gmail, Outlook / Microsoft 365, Exchange, and any IMAP/SMTP company-domain inbox — including shared sales, RFQ, tender, procurement and support addresses, monitored simultaneously.
Is our catalogue and customer data used to train anyone else's AI? +
No. Each company's workspace is isolated, and a customer's private business data is never used to train another company's system.
What languages can it reply in? +
The inquiry's language is detected automatically, and replies are sent in that same language — including English, Arabic, Chinese, French, Spanish, Russian, Hindi, Japanese and more — unless you specify otherwise.
§10 Get started

Give your first inbox to InquiryPilot AI this week.

Connect one inbox, upload one catalogue, and watch the first inquiry get matched, drafted, and routed correctly — before you write a single automation rule.